Support

Newsgroup/Forum

There is a public Usenet newsgroup dedicated to Dolphin Smalltalk. This is the place where both experts and beginners alike can share their experiences with Dolphin. It is also readily monitored by the Object Arts developers and forms the basis of our free support policy.

You can access the forum either using standard newsreader software (point this at comp.lang.smalltalk.dolphin) or by using the Google Groups service. However, the easiest way to use the service is by choosing Help/Dolphin Newsgroup/Forum from any of the Dolphin development tools.

Community

Over recent years we have built up a strong community of Dolphin Smalltalk users. At Object Arts, we are naturally keen to foster this community to help you get the most out of our products. We would encourage you to visit the forum where you'll find plenty of help, friendly advice and free information on Dolphin Smalltalk.

Limits of Support

We do not make any co

mmitment to support the free Community Edition, although you may find that other members of the Dolphin community will be very helpful if you post messages to the forum.

Please note that Dolphin Pro users must also use the forum for technical support as we do not provide free support via e-mail or telephone. For those that need it, a paid e-mail support service is available (see below).

Technical Consultancy

We can provide

e-mail or telephone consultancy for Dolphin Smalltalk or other Smalltalk-related topics at a standard rate of £100/hour. We charge a minimum of five hours (£500) per assignment. Please contact us by email to support@object-arts.com if you'd like to take advantage of this paid support option.